1. GENERAL

1.1 Coding the Curbs B.V. (“CTC”, “we”, “our”) operates an online platform that lets users search, book and monitor Smart Zones provided by partner municipalities or private ground owners (“Partners”). We digitise curbside space so cities can handle logistics more flexibly and sustainably

1.2 These Terms govern the use of the Coding the Curbs platform (the “Platform”), including the Booking App, Dashboard and Enforcement Interface. By accessing or using any part of the Platform you accept these Terms on behalf of the legal entity you represent.

1.3 These Coding the Curbs Platform Terms (the Terms) apply to the relationship between Coding the Curbs and the Users of the Platform. Use of the Platform is conditional upon compliance with these Terms. Coding the Curbs may amend these Terms from time to time. The current version is always published at codingthecurbs.com/platform-terms. We will notify Account holders by e-mail of any material change.

​1.4 Our Services are only offered to parties that act in a commercial or professional capacity, for purposes in connection with trade, business, craft or professional activity. Consequently, a User cannot be considered a consumer (in Dutch: consument), nor can any purchase via our Platform be considered a consumer purchase (in Dutch: consumentenkoop). You can only use our Services on the condition that you do not qualify as a consumer.

​​​​

​​​

2. DEFINITIONS

In these Terms, we apply the following definitions:

2.1 Account – a user profile created in the Booking App.

2.2 Booking– the period you may occupy a Smart Zone. Can be created by performing a Check-in or Reservation in the Booking App.
2.3 Check-in– an booking for the next available 15‑minute slot; no Account required.
2.4 Reservation – a planned time‑slot in the future; Account required; multiple slots allowed if Partner rules permit.
2.5 Smart Zone – a digitised parking, (un)loading or curbside space offered on the Platform and physically marked by a Smart Sign or Instruction Sign, road markings, and traffic-exemption sign.
2.6 Offer – a Smart Zone listing published by a Partner.
2.7 Partner – municipality or private ground‑owner that makes Smart Zones available.
2.8 Dashboard – web interface where authorised Partner staff view anonymised aggregated booking statistics.
2.9 Enforcement Interface – restricted view (in‑app or API) that shows live booking data to authorised enforcement officials.
2.10 Smart Sign - on‑street digital display showing (a) upcoming Check-ins/Reservations, including license plate & Booking time 

2.11 Instruction Sign – on‑street sign with instructions for Check‑ins; does not display licence plates on street.
2.12 Enforcement Officials – staff of a Partner authorised to access the Enforcement Interface.

​

3. HOW DOES THE PLATFORM WORK?

3.1 The Platform lists Offers of Smart Zones from Partners. Each Offer states adress, bookable hours, vehicle limits and price (if any).

3.2 Making a Reservation – in the Booking  App (logged in) select future time‑slot(s) and enter required details. A Reservation becomes binding once the App & e‑mail confirmation are sent.

3.3 Making a Check‑in – at the Smart Zone, scan the QR code and enter required details in the Booking App; one immediate 15‑minute slot is allocated if available. A Check-in becomes binding once the App & e‑mail confirmation are sent.

3.4 Parking your vehicle – During the active Booking you may park only the declared vehicle in the designated Smart Zone for the duration of the Session and must vacate the space when the Session ends.

3.5 Vehicle type – while making a Check-in or Booking you must choose the correct vehicle class. If you arrive with a larger vehicle than booked, Partners may treat this as a violation.

3.6 Visibility booking data - The Booking data, including licence plate chosen, is shown on the on-street Smart Sign of that particular Smart Zone; authorised Enforcement Officials can also view real-time Booking data, including licence plate, via the Enforcement Interface. 

3.7 Sensor monitoring – Smart Zones contain parking sensors. Over‑stay events may be forwarded to the Enforcement Interface; technical specifics are confidential.

3.8 Flagging blocked Smart Zones – During an active Booking you can report a blocked space; the Partner’s enforcement team receives an alert. 

3.9 Dashboard access – Authorised Partners may view anonymised booking statistics only; no personal data or licence plates are shown.

​

4. REGISTRATION AND ACCOUNT

4.1 To make a Reservation you must register and create an Account. You do so by entering the requested details in the Booking App (the Account Information) and verifying your business e‑mail address via a one‑time code (OTP) that we send you. You must then choose a password of at least eight (8) characters containing letters, numbers and symbols and not reused on other services. Your Account Information together with your password or OTP constitute your Login Credentials.

4.2 You may not allow use of your Account by any unauthorised third party. You guarantee that anyone who uses the Account is authorised to represent you and you remain fully responsible for keeping the Login Credentials confidential and for all actions taken with your Account.

4.3 You agree to provide only accurate, current and complete information when creating and maintaining your Account. CTC is not liable for losses that result from inaccurate Account data.

4.4 You may create only one (1) Account on the Platform. If your Account is blocked or deleted you are no longer entitled to use the Platform.

​

5. PARTNER SERVICES

5.1 Our Platform facilitates connections between Users and Partners who provide Smart Zones and potentially related on-street services (Partner Services). Partners may have additional terms and conditions governing their services, including conditions on the use, occupancy, fees, or specific rules for Smart Zones. By using our Platform, you acknowledge and agree to comply with any such Partner terms and conditions.

5.2 Partners have the right to impose conditions and fees for overstays or any use beyond the agreed Session. Partners may request you to vacate a Smart Zone or remove your vehicle in compliance with applicable law and their own terms if you remain past your booked time. Additionally, in exceptional circumstances (such as safety or emergency situations), Partners reserve the right to remove or request removal of vehicles from a Smart Zone, even during an active Booking.

5.3 All communication, interactions, and agreements directly related to Partner Services are exclusively between you and the respective Partner. Such interactions are entirely at your and the Partner’s risk and responsibility.

5.4 CTC does not assume responsibility or liability for the Partner Services, nor for the accuracy or content of any Offer provided by Partners. We are not party to agreements made between you and any Partner and do not assume any obligations arising from such agreements unless explicitly required by applicable law.

5.5 Any disputes, issues, or claims arising from or related to Partner Services must be resolved directly between you and the Partner concerned. CTC will not intervene or mediate in these disputes.

5.6 You and the Partner must ensure compliance with all applicable laws and regulations when executing any agreements related to Partner Services and using the Platform.

​

6. CANCELLATION AND RESCHEDULING

6.1 You cannot edit an existing Booking/Reservation; cancel and create a new one in the App.

6.2 Cancellation is free until the start of the Session; after that usual Partner rules apply.

6.3 A No‑Show occurs if you fail to arrive during the Booking time. Three No‑Shows will result in a warning send over mail. Continued No‑Shows may lead to temporary or permanent Account suspension.

6.4 Partners may, in exceptional circumstances (such as emergencies, public safety, or unforeseen operational reasons), cancel your Reservation or Booking at any time. If this occurs, you will be promptly notified via e-mail. In the case of a paid Booking or Reservation, you will be eligible for reimbursement limited strictly to the booking fee paid. Neither the Partner nor Coding the Curbs is responsible for compensation beyond this amount.

​​

7. FEES AND PAYMENT

7.1 Platform fees – There is no fee charged by CTC for using the Platform. Booking fees can be set by the Partner for using the Smart Zones. The Booking Fees are determined by the relevant Partner and vary per Smart Zone and per time frame. We have no control over the amount of these fees, which may change from time to time. The rates shown in each Offer include VAT unless otherwise stated. You are fully responsible for correct payment of the Booking Fees to the Partner.

7.2 Payment methods - We accept payment by credit card or SEPA Direct Debit, processed securely via the payment system in our Booking App. Charges occur immediately upon confirmation of your Check‑in or Reservation. If you cancel before the Session start, no fee is charged. 

7.3 Failed payments & default – If a payment fails, we will notify you and request settlement. You must pay within 14 days, after which you are automatically in default and statutory commercial interest applies. We may suspend or restrict your Account until all outstanding amounts are paid. 

7.4 Debt recovery – CTC may engage collection agencies and recover reasonable collection or enforcement costs, or offset them against any deposit or pre‑payment.

7.5 Stored payment authorisation – You may authorise recurring use of your chosen payment method for future bookings (e.g. saved card or SEPA mandate).

7.6 Third‑party charges – You are responsible for any data, SMS or other fees charged by your mobile or network provider in connection with the Platform or notifications.

7.7 Refunds – In case of system error resulting in an incorrect charge, we will refund the charged amount promptly upon verification. Except for such errors, all fees are non‑refundable.

​

8. AVAILABILITY OF THE PLATFORM, DISCLAIMER OF WARRANTIES

​8.1 The Platform is accessible via web browsers and (handheld) mobile devices running Apple iOS or Android OS. We will use commercially reasonable efforts to maintain its availability, but do not warrant that access will be uninterrupted or error-free. You acknowledge that performance and availability may be affected by factors outside our control, including internet and mobile network conditions.

8.2 We reserve the right, at any time and without prior notice, to modify, suspend or discontinue, temporarily or permanently, all or any part of the Platform (including functionality or services) for any reason, including maintenance, security or suspected breach of these Terms. We may also suspend or terminate your access if we reasonably believe you are in breach of these Terms or applicable law.

8.3 We may engage third-party service providers to host, operate or support the Platform and may change such providers at our discretion.

8.4 To the fullest extent permitted by applicable law, the Platform is provided “as is” and “as available,” with all faults and without warranty of any kind. Coding the Curbs expressly disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, compatibility, security, completeness or timeliness. No oral or written advice or information obtained by you from Coding the Curbs or via the Platform will create any warranty not expressly set out in these Terms.

 

9. YOUR USE OF THE PLATFORM

9.1 You must use the Platform in accordance with any instructions we provide and solely for its intended purposes. Without limitation, you may not:
 (a) interfere with or disrupt the integrity, performance or security of the Platform or its underlying systems; or
 (b) copy, reproduce, resell, redistribute, sublicense or otherwise exploit the Platform or its content, except as expressly authorized by Coding the Curbs in writing.

9.2 You are responsible for ensuring your use of the Platform complies with all applicable laws, regulations and third-party rights. 

9.3 Coding the Curbs may, at its sole discretion and without liability, suspend, block or delete your Account or access to the Platform (in whole or in part) if you breach these Terms, infringe any rights, engage in fraud, abuse or other misconduct, or if we receive a valid notice-and-takedown request.

9.4 We may also suspend or block your Account if it is linked to another Account or user that has been blocked. You agree that Coding the Curbs shall have no liability for any damages or compensation arising from such suspension, blocking or deletion of your Account.

 

10. PRIVACY

​10.1 We highly respect and safeguard your privacy. We comply with the General Data Protection Regulation (the GDPR) and other applicable laws and regulations regarding the protection of your personal data. You can find more information about our processing of your personal data in our Privacy Statement https://www.codingthecurbs.com/privacy-statement
 

11. INTELLECTUAL PROPERTY

11.1 All intellectual property rights in and to the Platform (including its underlying source and object code) are owned exclusively by Coding the Curbs or its licensors. These rights include, without limitation, patents, patent applications, trademarks, service marks, trade names, copyrights, trade secrets, domain names, know-how and any other proprietary rights.

11.2 Subject to your full compliance with these Terms, Coding the Curbs grants you a limited, non-transferable, non-sublicensable, royalty-free, non-exclusive license to access and use the Platform solely via the Booking App for its intended purposes.

11.3 You may not reproduce, modify, distribute, create derivative works of, resell or otherwise exploit the Platform or any data, reports or content generated by the Platform, except as expressly permitted under a separate written agreement with Coding the Curbs.

11.4 If you fail to comply with any provision of these Terms, Coding the Curbs may immediately revoke your license to use the Platform without notice and without any liability or obligation to compensate you..

​

12. LIABILITY AND INDEMNIFICATION

12.1 You are solely responsible for your acts and omissions in using the Platform and any Smart Zone. You must use each Smart Zone lawfully, leave it in the condition you found it, provide accurate booking details, and pay any fines or fees that arise.

12.2 Coding the Curbs is not liable for any loss or damage arising from your use of the Platform or a Smart Zone, including (but not limited to) vehicle damage, theft, parking fines, relocation costs, loss of profits, business interruption, or any indirect, incidental, special or consequential damages.

12.3 We are not responsible for losses resulting from our reliance on inaccurate or incomplete information you provide.

12.4 Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (e.g., liability for intent, gross negligence, death or personal injury).

12.5 If, notwithstanding the foregoing, Coding the Curbs is held liable for damages, our total aggregate liability will be limited to the amount recoverable under our insurance policy. If insurance coverage is unavailable, our liability shall not exceed €10.000.

12.6 In no event will Coding the Curbs be liable for:
(a) acts or omissions of other users;
(b) unauthorised use of your Account resulting from theft of your device;
(c) failures caused by events beyond our reasonable control (e.g., network outages); or
(d) theft of, or damage to, your vehicle or belongings.

12.7 To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Coding the Curbs and its officers, directors, employees and agents from any third-party claims, liabilities, damages or costs (including reasonable attorneys’ fees) arising out of or related to:
(a) your breach of these Terms;
(b) improper use of the Platform;
(c) your conduct in a Smart Zone; or
(d) your violation of any applicable law or third-party rights.

​

13. TERM AND TERMINATION

13.1 This agreement takes effect when you first access the Platform— for example, by creating an Account—and continues until terminated by either party under these Terms.

13.2 You may terminate the agreement at any time by deleting your Account in the Booking App. Deleting the Account ends your licence to use the Platform but does not affect obligations or liabilities incurred before deletion (e.g. outstanding Booking Fees).

13.3 We may:
(a) terminate the agreement and your Account for convenience by giving 30 days’ notice via the e-mail address or other contact details linked to your Account;
(b) suspend or terminate the agreement immediately, without notice, if you breach these Terms, violate applicable law, or if termination is reasonably necessary to protect us, a Partner or any third party; or
(c) close an Account that has been inactive for more than two (2) years, provided we first send a reminder and you take no action within the period stated in that notice.

13.4 Upon termination:

  (a) your licence to use the Platform ceases immediately;

  (b) any provisions that by their nature should survive (including Fees and Payment, Intellectual Property, Liability and Indemnification, and Governing Law) remain in force; and

  (c) we will retain or anonymise your personal data only as set out in our Privacy Statement—e.g. operational logs for 30 days and booking-related personal data for up to five (5) years, after which it is anonymised—unless a longer period is required by law or necessary to resolve legal claims.

 

14. MISCELLANEOUS

​14.1 You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Coding the Curbs may assign or transfer its rights and obligations under these Terms to a third party with your consent, which may be given implicitly. No consent is required for a transfer that forms part of a merger, acquisition, corporate reorganisation or sale of assets, provided the transferee assumes our obligations under these Terms.

14.2 If any provision of these Terms is held to be unlawful, void or unenforceable, the remaining provisions will remain in full force. The invalid provision will be replaced by a valid, enforceable provision that most closely reflects the original intent and economic effect.

14.3 Our failure to enforce any provision of these Terms, or to exercise any right, shall not be construed as a waiver of that provision or right, nor shall it prevent us from enforcing the provision or exercising the right at a later time or against you.

​

15. APPLICABLE LAW AND COMPETENT COURT

15.1 These Terms and all agreements between you and us are exclusively governed by Dutch law.​

​

16. QUERIES, REMARKS AND SUGGESTIONS 

16.1 We want to offer you an excellent service. For any queries, remarks or suggestions, please contact us using the contact details below or via the contact form on the website. We will endeavour to respond to messages within 10 (ten) working days. 

 

Coding the Curbs B.V.

E-mail address: iskandar@codingthecurbs.com

Chamber of Commerce: 89475054

VAT number: NL864993109B01

​

Johan Huizingalaan 763A, 1066 VH Amsterdam, NL.